Contract and Sales Law Seminar

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Sales contracts are a part of every sale transactions. Before you close the deal or agree on a particular sale, make sure you have studied the legal aspects or at least aware of it.

Business transactions are complicated and careful considerations have to be made to avoid legal pitfalls. A binding agreement without a law backing up is useless and is can never be executed.

Hawksmere.co.uk has an insightful seminar on contract and sales law this September 2008. You may want to attend this to learn the basics on sales contracts and the laws that govern them. Here’s

http://www.hawksmere.co.uk/hawksmere/event.php?event=26605

the link to the seminar announcement for more pertinent details.

Dissatisfied customers? Handle it with ease!

by: Christine Zafra

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There are thousands of reasons why customers complain regarding certain products. If it is due to some factory defect (some companies are kind enough to accept goods that have defects caused by customers themselves), or customer dissatisfaction, always remember to listen to their concerns. Never ever argue with the customers or put up a fight with them. If you believe that they just wanted a rebate on their purchased item, yet they tell you otherwise (like, the product was defective, it didn’t meet their standards etc), then make sure you write their concerns and submit it to your boss afterwards. You have to follow up on their complaints to the management and make sure that you get results. The last thing that you would want to happen to you is being bad-mouthed (further?) by the person to his/her friends (future prospects, that is).

Photo taken from http://www.cartoonstock.com